Feeling ill is something that most of us will experience at one point in our lives. When you do not feel well, you want to seek relief as soon as possible. When this is the case, many people will go to the emergency room. However, if the problem isn’t serious enough for the emergency room but you do want assistance right away, the natural thing to do would be to call your doctor.
Calling your doctor can save you lots of time and money rather than going to the emergency room. There are many situations where a simple telephone consultation is more than sufficient in helping with whatever ailment you have. Your doctor can ask fact-finding questions in order to better understand what you may be dealing with. While this does not take the place of a thorough exam, it can at least give the doctor a starting point so that he or she may offer some basic advice until you can make it into the office.
In order for these phone consultations to be a great convenience and benefit to both the doctor and the patient, there must first be ease of access. Being able to get through to the doctor is the first and most important step. I don’t think that there is any worse feeling than when you do not feel well and getting help seems like such a far reach. We’ve all experienced the angst of sitting in the emergency room for hours waiting to be seen. We don’t want that same experience whenever we call in with questions or concerns.
This is why many medical practitioners are setting up answering services so that their patient’s needs and concerns can be met in a timely manner. Any Medical Phone Call Answering service not only helps the patient feel that they are being heard and made a priority, but it also builds trust which can ultimately help retain patience.
In all walks of business, making the client a priority is extremely vital to the relationship. However, in the medical profession, this trait is an absolute necessity as people’s health and lives are at stake. Health issues of any kind can often leave you feeling helpless and vulnerable as you are totally dependent on someone else. Just knowing or feeling like someone cares can actually help you to feel better even before any treatment has begun.
I remember when I volunteered at our local hospital during my sophomore year in college. It is amazing what a difference simply greeting the patient can do. Our team leader instructed us to do walks throughout the wings and the emergency room and just give a smile, kind word as we passed the people. That simple gesture alone was enough to turn some grumpy faces upside down.
Sometimes in life, the biggest way to effect change is with the smallest of actions. What may be insignificant to you, can be of great importance to someone else. So, in all that we do, we should treat one another kindly and as we ourselves would want to be treated.